Terms of service

Terms of Service

Last updated: 9 September 2026

1. Overview By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

2. Online Store Terms By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or state of residence. You may not use our products for any illegal or unauthorised purpose, and you must not transmit any worms, viruses, or any code of a destructive nature.

3. Products & Services We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of a product or service.

4. Accuracy of Information We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

5. Shipping & Delivery We aim to dispatch all orders promptly. Estimated delivery dates are provided as a guide only and are not guaranteed. Items that aren't t-shirts, such as hoodies, pants, and jackets, may have a longer shipping time which can vary depending on your location, product availability, and the time of year. Please note that actual shipping times may differ from those displayed at checkout. Bokumbra accepts no liability for delays caused by third-party couriers, customs processing, or circumstances beyond our control. By placing an order, you acknowledge and agree that shipping times may differ from those initially estimated.

6. Returns & Refunds We comply with UK consumer law. If you are not satisfied with your purchase, please contact us within 14 days of receipt. Items must be returned in their original condition, unworn and unwashed, with tags attached. We reserve the right to refuse returns that do not meet these conditions. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly sent.

7. Intellectual Property All content on this site — including images, graphics, logos, and text — is the property of Bokumbra and may not be reproduced, distributed, or used without our express written permission.

8. Third-Party Links Our store may include links to third-party websites. We are not responsible for the content or practices of any linked sites and encourage you to review their terms and privacy policies.

9. Limitation of Liability To the fullest extent permitted by law, Bokumbra shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service or products purchased through our store.

10. Governing Law These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms We reserve the right to update or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Your continued use of the site following any changes constitutes acceptance of those changes.

12. Contact For any questions regarding these Terms of Service, please contact us via the contact page on our website.